Update on CrowdStrike Outage: All our service lines are now up and running following the recent CrowdStrike outage. Thank you for your patience and understanding.

About Us


Alignment is practicing a bold new idea: it is possible to solve the complicated issues in health care while being financially responsible. We must care anywhere and do so by combining technology with better care—over the phone, online, in doctors’ offices and the senior’s home.

Alignment Began with a Promise–to Put the Senior First

While CEO John Kao was caring for his ailing mother, and a brother with a disability, he experienced first-hand the frustration created by how fragmented and disconnected the health care system has become.

John Kao

In 2013, he partnered with health care leaders from across the industry to build a new kind of patient-centric health care company. This new Alignment team envisioned a connected approach to care and coverage, leveraging innovative technologies and best practices to drive better outcomes for patients and their families.


We put the seniors we serve at the center of everything we do. At the heart of every touchpoint is a sense of compassionate responsibility that echoes through our entire corporate culture and into the communities we serve.


We support clinicians in how they engage patients at every level of care. Our provider support technologies drive innovation and action, with rigorous reporting on our members’ health, care delivery, and provider behavior, empowering clinicians to provide truly coordinated care.


We’re building the nation’s most innovative model for care delivery through our proprietary command center AVA (Alignment Virtual Application). An artificial intelligence-based platform, AVA allows our care specialists to predict care, often before it’s even needed.


We believe service has never been more needed, or more valuable. We are giving seniors the on-demand health care they deserve. This is our calling. It’s personal. Through the power of service, we can transform health care with compassion and unsurpassed levels of on-demand care.

Champions for Better
Health Care

We’ve built our organization with two guiding principles. We hire industry experts who are recognized as the best in their field, and we hire only people who are passionate about member-centric care. Meet the people who lead by example.

Meet Our Team


We believe that great work comes from people who are inspired to be their best. We built a team of people who want to make a difference in the lives of the seniors we serve. Come join the team that is changing health care one person at a time.